Technical Support Officer

Our client in Tracking Company is a leading provider of vehicle tracking, fleet management, and asset monitoring solutions across Kenya. We pride Ourselves on innovation, reliability, and excellent customer experience. As part of the growth.

Key Responsibilities:

• Install, configure, and troubleshoot vehicle tracking devices and related hardware.

• Respond to client technical issues via phone, email, or on-site visits.

• Conduct diagnostic tests and repairs for tracking devices.

• Monitor system performance and escalate complex technical issues to senior engineers.

• Document technical issues, repairs, and resolutions accurately.

• Maintain inventory records of devices and tools used.

• Provide maintenance support and periodic checks for existing installations.

Qualifications & Experience:

• Diploma or Degree in Electrical Engineering, IT, Mechatronics, or related field.

• Minimum 2–3 years’ experience in vehicle tracking system installation or electronics maintenance.

• Strong technical and analytical skills.

• Knowledge of GPS/GSM technologies and tracking software is an added advantage.

• Valid driving license preferred.

Application Instructions

Interested and qualified candidates are invited to submit their applications including:

• A cover letter specifying the position applied for,

• A detailed CV.

• Expected salary, and

• Notice period or availability date.

Send applications via email to:

Vacancies@jantakenya.com

with the subject line clearly stating the Position Title.

Application Deadline: 23rd Oct 2025

Only shortlisted candidates will be contacted.

 

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Email: info@jantakenya.com

Call us on : +254 726 061607

Victoria Plaza, 8th Floor, Westlands, Nairobi, Kenya