Implementation Support Officer

Our client in Tracking Company is a leading provider of vehicle tracking, fleet management, and asset monitoring solutions across Kenya. We pride Ourselves on innovation, reliability, and excellent customer experience. As part of the growth.

Key Responsibilities:

• Assist in the setup, configuration, and activation of tracking devices and related software.

• Conduct client onboarding sessions and product demonstrations.

• Train clients on how to use the tracking platform and related tools.

• Coordinate with the technical team to ensure successful deployment of systems.

• Test and verify functionality of systems before handover to clients.

• Maintain accurate documentation of implementation processes and timelines.

• Provide post-implementation support to ensure smooth adoption.

Qualifications & Experience:

• Diploma or Bachelor’s degree in IT, Computer Science, Engineering, or related field.

• Minimum 2 years’ experience in software/system implementation or IT support.

• Excellent technical troubleshooting and client-facing communication skills.

• Ability to interpret system logs and basic configuration settings.

• Strong organizational and time management abilities.

Application Instructions

Interested and qualified candidates are invited to submit their applications including:

• A cover letter specifying the position applied for,

• A detailed CV.

• Expected salary, and

• Notice period or availability date.

Send applications via email to:

Vacancies@jantakenya.com

with the subject line clearly stating the Position Title.

Application Deadline: 23rd Oct 2025

Only shortlisted candidates will be contacted.

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